About this opportunity

We are seeking a highly organized, personable, and proactive Office Manager to oversee front desk operations and ensure the smooth functioning of daily office activities. This dual-role position is ideal for someone who enjoys being the first point of contact while also keeping the back-end operations efficient and well-organized.

Key Responsibilities

• Greet visitors and clients with a professional and friendly demeanor.

• Answer and route incoming phone calls and emails promptly.

• Manage incoming and outgoing mail, packages, and deliveries.

• Maintain the appearance and organization of the reception area.

• Schedule appointments and manage meeting room calendars.

• Provide general administrative support to staff as needed.

• Oversee day-to-day office operations and ensure workplace efficiency.

• Order and manage office supplies and equipment.

• Coordinate office maintenance, repairs, and vendor relationships.

• Assist with onboarding of new employees (e.g., desk setup, key access).

• Organize company events, meetings, and internal communications.

• Maintain office policies and procedures.

• Support basic HR and finance functions such as time tracking, invoice processing, and filing.

Location and Schedule

• This is a full-time, office-based position in a modern, cozy environment in our Troy, MI office.

• Our standard working hours are Monday to Friday, 9:00 AM to 6:00 PM.

Skills & Qualifications

• Proven experience in a receptionist, administrative assistant, or office manager role.

• Excellent verbal and written communication skills.

• Proficient in Microsoft Office Suite (Word, Excel, Outlook) and office management software.

• Strong organizational and time-management skills.

• Ability to handle multiple tasks and prioritize effectively.

• Professional appearance and demeanor.

• May require occasional lifting (up to 25 lbs) for office supplies and equipment.

What We Offer | Career and Culture

• Company Culture: Inclusive, supportive company culture where you are not a number, but a voice that's heard and brings value.

• Growth Path: Defined paid training and clear pathways for career development.

• Benefits: Comprehensive benefits package including PTO, sick days, paid volunteer hours, medical, dental, vision insurance, and 401(k).

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  Take the first step towards a rewarding career in the mortgage industry with AD Mortgage.

  Our Recruitment team will reach out to you shortly!

Connect with us: Explore our social media to get a sense of our corporate culture.

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We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.